Case Study: Shawcor Inspection Services achieves a competitive edge in nondestructive testing with Jitterbit

Shawcor Inspection Services gains competitive edge in nondestructive testing with integration

Shawcor Inspection Services, a global provider of nondestructive testing for oil and gas pipelines, faced a paper‑based field workflow that caused slow, error‑prone reporting, delayed payments, and trapped test data that couldn’t be analyzed. The company needed a digital field‑service foundation that would speed delivery of results and unlock analytics to improve operations and customer value.

Shawcor digitized inspections with LiquidFrameworks’ FieldFX, NetSuite as its ERP, and Jitterbit to integrate FieldFX, Salesforce, and NetSuite in real time, using an incremental rollout with strong technician involvement. The integrated solution enabled immediate review and approvals, cut invoicing time from weeks to days, made testing data available for analytics to identify failure patterns, and helped win new customers by delivering richer, actionable data.

Shawcor

Dan Vega

Director of Financial Planning & Analysis