Case Study: Profill Holdings achieves automated, scalable order fulfillment and accurate inventory with Jitterbit

Profill sees positive imprint on sales efficiency with order fulfillment process automation

Profill Holdings, a supplier of imprinted sportswear operating brands such as TSC Apparel, WearMagic and CollegeHouse, struggled with an ad hoc order fulfillment process. Because supply-chain partners used disparate file formats and there was no standard for EDI, fulfillment required time-consuming manual intervention, produced data inaccuracies, often forced the company to decline EDI orders, and relied on a single unreliable workstation.

By implementing Jitterbit, Profill created a standardized data-mapping template that accepts EDI, databases and FTP feeds and automates order processing and inventory updates. The solution eliminated manual entry, let a single user manage integrations, freed IT to focus on strategic initiatives, and delivered accurate, synchronized inventory data that improved call center and fulfillment efficiency and enabled scalable operations.

Profill Holdings

Kim Anderson

IT Director