Case Study: AWPRx achieves 80% integration cost savings and 300% ROI with Jitterbit

Pharmacy management provider prescribes Jitterbit to automate business processes

AWPRx is a pharmacy benefit manager that connects to more than 70,000 contracted pharmacies to process thousands of workers’ compensation prescriptions daily. The company needed fast, reliable integration between client systems, insurance and claims data, and national pharmacy networks while migrating from on‑premises infrastructure to the cloud, handling varied state EDI rules, and avoiding time‑consuming custom code and manual updates when partners changed file formats.

Using Jitterbit to automate integrations between Salesforce, pharmacy networks, EDI gateways and cloud platforms, AWPRx made eligibility and pricing data available in minutes, powered a real‑time partner portal, and automatically delivered EDI 837 records to state agencies. The integration eliminated manual intervention, supported a migration off Oracle to Salesforce, cut integration costs by more than 80%, delivered over $400,000 in first‑year ROI (about 300%), and has run reliably for more than seven years.

AWPRx

Jay Roy

CEO