Case Study: Mind Gym achieves same-day participant feedback and faster coach scheduling with Jitterbit

Mind Gym Gets Fast Feedback with Jitterbit

Mind Gym, a provider of psychology-based corporate training used by FTSE 100 and Fortune 500 companies, needed to modernize its back-office integrations. Its NetSuite system of record had been tied to other systems with brittle custom code that was poorly documented, leaving scheduling, a Ruby on Rails database and a mobile app disconnected and feedback processing slow and manual.

Mind Gym implemented Jitterbit’s NetSuite Connector with professional services for a quick rollout, then handed operations to an in-house data analyst. Jitterbit now syncs coach availability between the mobile app and NetSuite, supports scheduling decisions via a course dashboard, and automatically uploads scanned feedback into NetSuite—cutting feedback processing from two weeks to the same day—while providing a flexible foundation for future survey and portal integrations.

Mind Gym