Case Study: Marian University achieves a 360° student view and 93% KnightQuest enrollment completion with Jitterbit

Marian Students Tackle the “KnightQuest”

Marian University, a Catholic university in Indianapolis, struggled with siloed systems that left staff and faculty working from different student data and students unable to complete all enrollment tasks. The lack of a single, integrated view of student information hindered advising and operational efficiency.

Marian chose Salesforce for a 360° student view and used Jitterbit to integrate its CAMS system; internal staff implemented the solution and built a single Salesforce page called “KnightQuest” highlighting the five tasks students must complete. The integration unified admissions, faculty, and coaches, produced a 93% completion rate for enrollment tasks in year one, and drove a 58% increase in on-time tuition payments in year one plus an additional 33% in year two.

Marian University

Mary Rieman

Director of Integration and Application Architecture, Marian University