Case Study: Quiet Logistics achieves rapid, scalable client onboarding and seamless integrations with Jitterbit

Leading eCommerce fulfillment provider standardizes and automates EDI order process

Quiet Logistics, a Fulfillment-to-Consumer (F2C) provider leveraging Kiva robotics to serve fast-growing eTailers, needed a way to integrate each client’s unique systems with its Fulfillment Management System without writing custom code or changing existing business processes. On-boarding and maintaining bespoke integrations was unsustainable, so the company sought a standardized, easy-to-manage platform that preserved clients’ external workflows.

Quiet Logistics implemented Jitterbit’s graphical, no-code integration platform to synchronize pick-and-pack processes in near real time, expose web services to eTailers, and transform orders into EDI for downstream customers. The result was a single, scalable integration backbone that enabled quick client onboarding, transparent integrations with no added client costs, and simpler ongoing management—eliminating the need for dedicated programmers.

QuietLogistics

Lorne Brockway

VP, Client Services