Case Study: Timbuk2 Streamlines E-Commerce Operations with Jitterbit

Jitterbit automates data flow between Shopify Plus and Microsoft Dynamics ERP so Timbuk2 can focus on making your perfect custom bag

Timbuk2, the San Francisco-based maker of customizable bags, needed to improve its e-commerce operations as it moved to a new Shopify Plus storefront. The company had to connect Shopify Plus with Microsoft Dynamics GP and its 3PL to keep custom orders, shipping details, and back-office data flowing accurately and avoid manual data entry errors.

Jitterbit provided the integration platform that automated order and shipment data exchange between Shopify Plus, Microsoft Dynamics GP, and Timbuk2’s warehouse partner. With Jitterbit, Timbuk2 eliminated manual work, reduced errors, and improved the speed and efficiency of order processing and customer service, while also laying the groundwork for future returns, POS, and EDI integrations.

Timbuk2

Charles Schweiger

Director of Business Intelligence