Case Study: Southern Cross Care Queensland achieves greater staff efficiency with Jitterbit

How an aged care organization improved efficiencies for a staff of 1,000 +

Southern Cross Care Queensland, a large Australian aged care organization, was dealing with duplicated and triplicated manual data-entry tasks across multiple sites and systems, which hurt productivity and increased the risk of human error. It turned to Jitterbit to integrate and automate key business systems and reduce repetitive work.

Jitterbit implemented integrations across care management, ERP/billing/purchasing, people systems, a SQL data warehouse, and file shares, creating a more accessible single source of truth. As a result, Southern Cross Care Queensland achieved significant time savings, improved reporting and workflow efficiency, reduced manual duplication, and freed staff to spend more time supporting residents and clients.

Southern Cross Care Queensland

Kristin Bradic

Solutions Development Manager