Case Study: Exostar achieves real-time synchronization of 500K+ customer accounts and 2M subscriptions with Jitterbit

Exostar Identifies Jitterbit for NetSuite Integration

Exostar is a provider of secure cloud-based identity, access management and multi‑enterprise collaboration solutions used by over 100,000 companies across aerospace, defense, life sciences, pharmaceuticals and financial services. After migrating internal ERP/CRM to NetSuite, Exostar needed to bridge internal systems and external partners to streamline customer and subscription management without compromising security or dedicating scarce Java developers—so they sought a low‑cost, business‑analyst‑manageable integration solution.

Exostar implemented Jitterbit for NetSuite integration, enabling bi‑directional, real‑time synchronization across more than 500,000 customer accounts and 2 million subscriptions and linking NetSuite with their identity hub, third‑party fulfillment, SFTP sources and planning tools. The integration was stood up and test web services were operational within hours, streamlined customer/subscription management, order fulfillment and planning, and is maintained by a single business analyst at low cost.

Exostar

Alexander Soloviev

Exostar LLC