Case Study: Dover Artificial Lift achieves 4x faster sales cycle and digitized field service with Jitterbit

Dover Artificial Lift Digitizes Field Service with LiquidFrameworks Integration

Dover Artificial Lift (DAL), part of Dover Corporation and a supplier to the oil & gas industry, relied on paper-based “milk run” field service processes that made sales slow, error-prone and resource intensive. After adopting LiquidFrameworks mobile field operations, DAL needed a fast, two-way integration between LiquidFrameworks, Salesforce and Oracle ERP but lacked dedicated integration resources and faced a tight timeline.

By choosing Jitterbit—leveraging its Salesforce Wizard and connectors—DAL implemented stable integrations in weeks, then extended them to QuickBase and EDI. The mobile-to-back-office automation accelerated the sales cycle fourfold, reduced errors, doubled Jitterbit usage, and left a single admin managing integrations, enabling faster IT delivery and clear ROI.

Dover Artificial Lift

James Canigur

IT Director