Case Study: Matouk achieves record fiscal results and halved custom-product cycle time with Jitterbit

Digital Transformation Helped Matouk Achieve Its Best Fiscal Results Ever

Matouk is a third-generation, luxury linen manufacturer with an 88‑year history that needed to scale personalized, customizable products while breaking down data silos across MRP, ERP, CRM and e‑commerce systems. With over 40,000 standard and configurable SKUs and limited visibility into manufacturing and inventory, the company needed a cloud-based, integrated platform to unify product, order and customer data and speed custom production.

Using Jitterbit (with Mountain Point implementations) and Salesforce as the central system of record, Matouk connected Magento, Microsoft Great Plains, Rootstock, EDI partners and a new factory mobile app to create a single console for business users. Within months of going live the company posted its best month ever, cut custom product cycle time from four weeks to two, enabled near‑real‑time integrations and dramatically improved operational visibility and customer service.

Matouk

Stuart Kiely

VP of Digital