Case Study: BMR Medical achieves real-time SAP-to-Salesforce visibility and 97% customer satisfaction with Jitterbit

BMR Medical creates healthy sales process with Salesforce and SAP integration

BMR Medical, a Brazil‑based maker of medical devices for cancer diagnosis and treatment, relied on Salesforce for sales and SAP for back‑office ERP. Sales teams struggled to access account, order and inventory details during customer meetings, which made it hard to give accurate delivery information and limited sales planning.

BMR adopted Jitterbit to integrate SAP with Salesforce, providing mobile and iPad access to back‑office data and allowing one business user to manage integrations without an SAP specialist. The result: accurate order and stock information on the go, better pipeline visibility, faster customer service and a 97% customer satisfaction rate, with simple setup and quick deployment of new integrations.

BMR Medical

Rafael Martinelli de Oliveira

President