Case Study: Berner Group achieves real-time SAP–Salesforce integration and faster sales responsiveness with Jitterbit

Berner Scales Real Time Sales Success

Berner Group, a trading company that supplies specialty chemicals to the automotive and construction sectors, runs a large sales organization of about 5,000 users who generate at least 75,000 customer contacts daily. Because product and financial data lived in SAP while customer interactions were recorded in Salesforce, and because the company required on‑premise security within a complex network, the lack of integration between SAP and Salesforce was slowing sales and reporting.

After a proof of concept, Berner implemented Jitterbit to provide automated, real‑time integration between SAP and Salesforce using on‑site agents that can be managed from the cloud. The solution unified data for thousands of users, met security and hosting requirements, and enabled faster, more flexible sales operations with immediate access to the information salespeople need.

Berner Group

Matthias Rathgeb

Technical Manager