Case Study: Avero achieves instant automated invoicing and scalable NetSuite–Salesforce integration with Jitterbit

Avero - Customer Case Study

Avero, a fast-growing hospitality software provider that processes nearly $22 billion in food and beverage data annually, faced billing breakdowns as its Fortune 1000 customers required complex parent-child account hierarchies in Salesforce. Its legacy billing system couldn’t handle hierarchical or conditional billing, relied on costly custom code and manual work, and made integrations with other systems slow and expensive—creating a critical need for a scalable, modern billing approach.

Working with ChikPea (a Salesforce-based subscription billing specialist) and Jitterbit for integrations, Avero linked ChikPea on Salesforce to its NetSuite accounting system in a matter of weeks, synchronizing invoices and payments to the correct account structures. The change automated invoicing, replaced manual processes, integrated 20+ processes, empowered staff to build their own integrations, was delivered on time and under budget, and reduced costs while supporting Avero’s 30% annual growth.

Avero

Shad Bien

Corporate Controller