Case Study: Allegheny College achieves a streamlined, growing alumni community with Jitterbit

Allegheny College Turns to Jitterbit to Amp Up Alumni Community

Allegheny College, a small private liberal arts school in Pennsylvania, faced a complex challenge when moving to Salesforce: keep its official alumni portal and several external alumni communities synchronized while replacing a patchwork of spreadsheets and manual processes. The alumni engagement team needed a flexible integration platform that could handle both automated and manual workflows, adapt as community needs changed, and ensure data flowed cleanly between multiple systems of record.

They implemented Jitterbit—recommended by the admissions team—and completed the integration in two months. Jitterbit enabled seamless, near-instant data flow across Salesforce and external systems, replacing multi-day updates and reducing manual work. Within 10 months the portal enrolled 26% of potential users, more than 600 alumni signed up for volunteer roles, and the college is on track for its first-year goals of 5,000 active users and 500 new job/internship postings—all while benefiting from easier backend management and strong vendor support.

Allegheny College

Keri Fadden

Director of Alumni Engagement