Case Study: ACAL BFi achieves a 360° customer view with Jitterbit data integration

Acal BFi synchronizes 200,000+ records with Jitterbit

Acal BFi, a pan-European technical distributor, faced challenges with its unreliable, code-based data integration between its JD Edwards ERP and NetSuite CRM systems. The manual processes were slow, difficult to scale, and required constant monitoring. To gain a single view of its customer and inventory data, Acal BFi turned to the Jitterbit integration platform to automate synchronization and reduce costs.

Jitterbit implemented a seamless integration that rapidly syncs over 200,000 customer, booking, billing, and item records between JD Edwards and NetSuite. This provided Acal BFi with a complete 360-degree customer view and also replicated data to a local database for rapid lookups. The solution allowed the company to efficiently scale its operations and has plans to expand its use of Jitterbit for future integrations.

Acal BFi

Keith Lovern

Technical Operations