Case Study: Lemon.io reduces churn and boosts win rates with Jiminny

Reducing churn from 66% to 25% with Jiminny

Lemon.io, a developer marketplace connecting developers with projects, was struggling with extremely high churn in a tough industry, with customers often leaving within weeks of signing up. They turned to Jiminny, using its conversation intelligence and coaching capabilities to better understand calls, identify winning personas, and improve their sales process and team performance.

With Jiminny, Lemon.io reduced churn from 66% to 25% in just 2 months, increased win rates from 8.5% to 12% with the same number of leads, and cut onboarding time by 20%. Jiminny also helped them automate MEDDPICC tracking, reduce hiring manager onboarding time by 50%, and double rep revenue in month 2, while enabling a more structured coaching program that improved employee retention.

Lemon.io

Kate Leschyshyn

Head of Sales