Case Study: Frost Security Locksmiths achieves unified, automated operations and real-time business visibility with Jim2

Frost Security Locksmiths - Customer Case Study

Frost Security Locksmiths, a Newcastle-based residential and commercial locksmith business, faced growth pains from an unsupported, paper-heavy system and inaccurate inventory control that made pricing, job tracking and reporting difficult. To automate processes and gain visibility they turned to Jim2, implementing the Jim2 Business Engine and Jim2 Mobile to replace manual job sheets and legacy accounting software.

Jim2 delivered a single integrated system for quoting, POS, sales, purchasing, stock, service and accounts, plus mobile field access and timers. In the first year Jim2 gave Frost live sales reporting, the ability to manage thousands of stock codes, accurate on‑time invoicing and quicker payments, reduced paper use, improved customer service and clear visibility into jobs and team performance — driving significant operational efficiencies for Frost Security Locksmiths.

Frost Security Locksmiths

Nicola Frost

Accounts Manager