Case Study: a leading digital infrastructure provider achieves end-to-end agile visibility with Jile

How an African digital infrastructure provider moved away from spreadsheets and successfully adopted Jile for complete visibility and tracking across processes

A leading African digital infrastructure provider faced significant challenges due to a lack of visibility across its processes. Working manually in MS Excel was tedious and decreased productivity, as teams were unable to track multiple sprints, view all backlog items in a single place, or efficiently monitor the status of ongoing change requests. To address this, they turned to the vendor Jile for an Agile solution.

By implementing Jile’s cloud-based platform, the organization onboarded its teams onto a system featuring Scrum and Kanban boards for complete visibility and customizable dashboards for a holistic view of work. This solution enabled an end-to-end Agile cycle, allowing the company to completely replace manual Excel work. The result was significantly improved efficiency, with teams able to easily track all changes and accurately assign projects to the correct individuals, leading to better overall performance.