Case Study: Global Professional Services Firm achieves faster, automated employee onboarding with Jiffy

Global Professional Services Firm - Customer Case Study

Global Professional Services Firm partnered with Jiffy to improve a manual employee onboarding process that was creating delays, especially during peak hiring periods. The firm needed a smoother experience for new hires, particularly remote workers, and wanted to reduce the heavy reliance on HR, IT, and facilities teams.

Jiffy implemented automation to handle 80% of onboarding activities, using a web portal, bot-enabled mailbox communication, and smart bots to create user IDs and manage system access. The result was onboarding capacity of up to 100 employees per month, a reduction in onboarding time from 3 hours to 17 minutes, automation of 16 of 20 critical HR processes, and 24/7 automated processing with far less manual intervention.