Case Study: Delta Air Lines modernizes ATL terminal operations with Jet.Build

Delta Air Lines coordinates terminal modernization at the world’s busiest airport with Jet.Build

Jet.Build partnered with Delta Air Lines to tackle a significant challenge: modernizing terminal infrastructure at Hartsfield-Jackson Atlanta International Airport, the world's busiest airport and Delta's largest hub. The project's immense operational complexity required construction to proceed without causing any disruption to the airline's global network, where even a single hour of delay could have cascading consequences. The standard construction management approach, reliant on slow communication like email and weekly meetings, was insufficient for the real-time coordination needed between the general contractor, the airline, airport authorities, and federal agencies.

The solution was the implementation of the Jet.Build platform as a unified operating layer for all stakeholders. This provided real-time visibility into RFIs, change orders, and daily reports, automating approvals and documentation. The results included dramatically accelerated decision-making, automatic accumulation of federal compliance audit trails, and unprecedented visibility for Delta's operations team to plan around construction activities. Jet.Build enabled the project to be delivered faster and with senior team bandwidth shifting from manual reporting to strategic decision-making.

Delta Air Lines