Case Study: Ubiquiti Networks streamlines global agile development and eliminates maintenance overhead with JetBrains YouTrack

Ubiquiti Networks - Customer Case Study

Ubiquiti Networks, a global maker of networking hardware (notably the UniFi system) with about 1,000 employees across multiple offices, faced the challenge of coordinating dozens of distributed teams working on intertwined software and hardware projects with long task lifecycles and varied development processes. They needed a fast, flexible tool to synchronize task status, manage complex workflows (code review, testing, releases) and provide clear visibility into priorities and team capacity.

Ubiquiti adopted YouTrack InCloud, using its customizable agile boards, dashboards, burndown charts, powerful search, JavaScript workflows and integrations with GitHub and Slack to automate time tracking and collect development statistics. The platform handles high load with zero maintenance, improved transparency and sprint replanning, and delivered faster, clearer coordination across teams—leading to smoother processes and high user satisfaction compared with competing solutions.

Ubiquiti