Case Study: Quarto à Vista increases operations capacity with Jestor

Quarto à Vista boosts operations from 20 to 50 properties per person with Jestor

Quarto à Vista, a short-term rental property management company, faced operational scaling challenges as its rapid growth was hindered by manual processes. They used multiple disconnected task tools like Trello and Asana, requiring manual re-entry of booking data from their property management system, which meant their operations team could only manage 20 properties per person. To overcome this bottleneck, they implemented an operations system from the vendor Jestor.

Jestor provided a solution that automated their workflow. A webhook from their property management system now automatically creates a card in Jestor for each new booking and assigns a host, triggering the first guest message. This eliminated manual data entry and synchronized cleaning and maintenance tasks. As a result, Quarto à Vista reported that its operations team could manage 50 properties per person, a 2.5x increase in efficiency, allowing them to scale from 200 to over 800 properties under management.

Quarto à Vista