Case Study: Loft streamlines unit turnover and cleaning operations with Jestor

Loft automates 50+ cleaner dispatches and saves 40+ hours a month with Jestor

Loft, a flexible-living operator managing hundreds of furnished apartments, faced a major operational bottleneck. The company was coordinating the turnover of its units across a fragmented system of spreadsheets, group chats, and paper, which lacked a single source of truth. This manual process made it difficult to dispatch its team of 50+ cleaners efficiently and ensure units were ready for new guests. To solve this, Loft implemented a custom operational system built on Jestor.

Jestor created an automated solution that integrated with Loft's booking platform, Guesty. The system automatically generated cleaning tasks from check-out data, dispatched them to cleaners, and recorded completion and linen movement. This eliminated manual coordination and provided a unified record for each turnover. As a result, Jestor helped Loft automatically dispatch its cleaning team across 600+ units. The company reported saving over 40 hours per month on dispatch and manual reporting.

Loft