Case Study: Jones cuts process tooling costs and streamlines back office workflows with Jestor

Jones cuts process-tooling costs to 30% with Jestor

Jones, an advertising agency, faced a challenge managing its back-office processes, which included contract management, supplier invoicing, and employee onboarding. Each process had a different operational shape, but the agency's previous tooling, a per-seat kanban application, forced everything into a single pipeline format. This created inefficiency and high costs. To address this, Jones partnered with the vendor Jestor to rebuild its operations.

Jestor implemented a system where each process ran in its natural shape, such as tables for contracts and batch uploads for supplier invoicing. This eliminated the need for manual card creation, redundant data entry, and email chains. As a result, Jones's process tooling costs were reduced to 30% of the previous amount, and three other tools were switched off. The solution by Jestor also automated alerts and reminders, significantly improving operational accuracy and reducing administrative work.

Jones