Case Study: Citycar streamlines fleet operations with Jestor

Citycar turns 7–8 email approvals into one click with Jestor

Citycar, a vehicle rental and fleet-outsourcing company, faced operational bottlenecks as its fleet grew. Its processes, including vehicle sales, maintenance, and transfers, were managed through lengthy email chains, spreadsheets, and chat notes. This manual system was slow, required significant manual effort, and offered little visibility or control, making it difficult to scale efficiently.

Jestor implemented a centralized system that transformed these processes into automated, trackable records. Approvals were reduced to a single click via WhatsApp, and all departments could see the status of each request. As a result, Citycar eliminated an estimated 100-120 daily emails, streamlined sales approvals from 7-8 emails to one click, and maintained the same 7-person maintenance team for a fleet that grew from 2,000 to 3,500 vehicles, significantly improving scalability.

Citycar