Case Study: Carpe Diem Homes scales operations 50x with Jestor

Carpediem Homes grows 50x and boosts office operations efficiency by 35% with Jestor

Carpe Diem Homes, a vacation rental management company, faced a significant scaling challenge. After growing its portfolio from five to over three hundred properties, its previous operational platforms, Trello and Pipefy, were outgrown. These tools could not be customized to fit their specific business model, leading to isolated data, manual work, and inefficiencies in managing guest stays. To support further growth, they turned to the vendor Jestor for a solution.

Jestor implemented a system that automated the entire post-booking operation. A key feature was a webhook that pushed new bookings from their property management system into Jestor, which then automatically triggered guest messages, cleaning orders, and maintenance tickets. This solution from Jestor led to a reported 35% gain in office operations efficiency and allowed the company to absorb the workload of approximately two full-time roles without hiring as it continued to scale.

Carpediem Homes