Case Study: BTG Pactual's Enforce centralizes back-office workflows and cuts platform costs with Jestor

BTG Pactual's Enforce cuts platform costs by 50% with Jestor

Enforce, a distressed-asset manager owned by BTG Pactual, faced a chaotic and inefficient back-office operation. Its process for handling requests was decentralized across nineteen different spreadsheets and three separate inboxes (email, chat, phone), leading to a lack of visibility, missed deadlines, and lost requests. To gain control and automate its core workflows, the company implemented the Jestor platform.

By implementing Jestor, Enforce replaced its disparate spreadsheets with a single, standardized system for managing workflows. The solution automated routing, approvals, and notifications, and integrated with their existing finance ERP. This resulted in a platform cost roughly half that of their previous solution. Measurable impacts include automating over 26,000 manual notifications and blocking 79 unvalidated vendors from being engaged.

BTG Pactual