Case Study: Be My Guest streamlines short-term rental operations with Jestor

Be My Guest opens same-day bookings until 3 pm with Jestor

Be My Guest, a short-term rental management company, faced an operational bottleneck. Their team spent hours daily on manual tasks like typing messages for guests and suppliers and struggled with inaccurate linen counts. This lack of a centralized system made it impossible to see real-time operational status, forcing them to close calendars early and miss out on last-minute bookings.

Jestor implemented a system where a single webhook from the property management system (PMS) automatically created a record for each booking. This record then drove the entire operational chain, from automated guest communication and cleaning orders to linen tracking and owner payouts. As a result, Be My Guest saved an estimated 15 hours a week on communication, gained the ability to safely offer last-minute bookings (which became 5-10% of all bookings), and achieved real-time visibility into their operations.

Be My Guest