Case Study: Baristo Streamlines Coffee Service Operations with Jestor

Baristo installs 85% of machines within 21 days with Jestor

Baristo, a coffee-service company, faced operational bottlenecks caused by disconnected systems. Customer machine requests were lost in email inboxes between departments, a shared spreadsheet was chaotic and error-prone, and an operations tool was rejected by staff. This led to machines being prepared for the wrong customers, rework, and an inability to track its fleet of over 2,000 assets, jeopardizing its 21-day installation promise.

Jestor implemented a centralized system that streamlined the entire machine request process from sales to installation. This provided a single source of truth for all departments, eliminating lost requests and miscommunication. As a result, Baristo saved an estimated two hours per day per department, achieved an on-time installation rate of over 85%, and gained full visibility over the location and history of every machine.

Baristo