Case Study: Baker College achieves streamlined, modern financial aid processing with Jenzabar Financial Aid

Why Baker Chose The Jenzabar Solution

Baker College, Michigan’s largest independent, not‑for‑profit college with about 9,000 students across eight locations, needed to modernize and simplify its student financial aid processes—roughly 85% of Baker’s students interact with the financial aid office. To address this challenge, Baker chose Jenzabar’s Financial Aid solution to make applying for and accepting financial aid easier for both students and staff.

Jenzabar’s Financial Aid product gave Baker quick access to a student view for advising, secure document upload, built‑in branded email communications, and group processing for batch queries and awards. As a result, Baker can send customized, branded messaging to targeted student groups, streamline scholarship awarding, and configure workflows to retain operational control—improving advising efficiency, application handling, and student communications.

Baker College

Nicole Boelk

Director of Financial Aid Services