Case Study: College of the Ozarks achieves faster, more efficient financial aid processing with Jenzabar Financial Aid

Out With the Old and In With the New College of the Ozarks Adopts Jenzabar Financial Aid

College of the Ozarks, a private Christian liberal arts college with over 1,400 undergraduates, was struggling to manage campus-wide financial aid with a lean team (two full-time staff and four student workers), a poorly integrated legacy system, slow processing times, and difficult staff training. To address these challenges the college adopted Jenzabar Financial Aid from Jenzabar.

Jenzabar implemented an integrated, student-focused financial aid system with a robust student portal, automated workflows, and tight integration with the college’s other Jenzabar systems. The result was instantaneous ISIR file loading, dramatically increased staff efficiency, far faster processing and disbursements, easier training for student workers, and improved student transparency and engagement — benefits delivered with ongoing support from Jenzabar throughout the rollout.

College of the Ozarks

Diana Winkle

Assistant Director of Financial Aid