Case Study: Kentucky Christian University increases student engagement and staff productivity with Jenzabar Communications

Kentucky Christian University Increases Engagement, Work/Life Balance, and Security With Jenzabar Communications

Kentucky Christian University (KCU), a private university of about 700 students, faced dropping student response rates to email and needed a way to text students without using personal phones while keeping a secure, centralized record of outreach. After struggling with a previous vendor’s restrictive licenses, transfer headaches, text limits, and lost communication histories, KCU turned to Jenzabar and adopted Jenzabar Communications as its integrated texting and communications solution.

Jenzabar Communications delivered unlimited texting, unified communication histories integrated with Jenzabar One, and tools for personalized, automated outreach. As a result, KCU saw faster student responses and stronger staff–student relationships, centralized and more secure information flow across departments, a doubling of texts sent in key recruiting windows, and a measurable gain of six additional staff productivity hours per week.

Kentucky Christian University

Daniel White

Vice President of Business Operations