Case Study: Lancaster Theological Seminary achieves streamlined operations and accurate reporting with Jenzabar SONIS

How Lancaster Theological Seminary efficiently used the advanced features in their Jenzabar Student Information System

Lancaster Theological Seminary, a small graduate school of about 100 students, faced operational inefficiencies when long-tenured staff retired and critical processes were kept manually in people’s heads and in pages of spreadsheets. Although the seminary already licensed Jenzabar SONIS, many offices underutilized the SIS and relied on manual reporting and paper-based workflows, creating extra work and risk for the registrar and administrative teams.

Working with Jenzabar, Lancaster enabled full Jenzabar SONIS permissions, completed cross‑division training, connected faculty portals, and used EDExpress import/export to centralize data and automate processes. The result: business offices now run clean, automated enrollment and billing reports instead of manual spreadsheets, accreditation and denominational reporting are produced quickly and accurately, staff gained self‑service capabilities, and the seminary realized significant time savings and improved data accuracy thanks to Jenzabar SONIS and Jenzabar support.

Lancaster Theological Seminary

Teresa Benneian

Registrar and Financial Aid Loan Counselor