Case Study: Harris-Stowe State University achieves sustainable student retention with Jenzabar Retention

How Harris-Stowe State University implemented a sustainable retention strategy

Harris-Stowe State University faced declining student retention and needed an early warning system that looked beyond grades to support a sustainable, campus-wide retention strategy. The University selected Jenzabar and its Jenzabar Retention solution to provide the analytic and process tools required to better identify attrition risk factors and guide interventions.

Jenzabar implemented retention modeling, intervention tracking, consulting on best practices, and customized Project Management Services to align technology with institutional goals. The Jenzabar solution leveraged data across campus systems and Jenzabar’s Internet Campus Solution (JICS) to identify at‑risk students, track interventions with complete audit trails, support assessment and accreditation needs, and improve the University’s ability to focus retention efforts and boost student persistence.

Harris-Stowe State University

James Fogt

Director of IT