Case Study: Dominican College achieves higher student retention and engagement with Jenzabar One

Dominican University boosts retention by focusing on student experience

Dominican College partnered with Jenzabar to improve student retention by streamlining the student experience and better identifying at-risk students. Facing the need to make degree progress information, advising and interventions more accessible — while avoiding large capital investments — the school adopted Jenzabar One and Jenzabar’s cloud-hosted services, along with predictive analytics and web reporting to bring actionable data and a more mobile, relationship-centered experience to students and staff.

Jenzabar implemented a cloud-hosted Jenzabar One platform with predictive analytics, web reporting and integrated advising tools, plus professional services for upgrades and backups. The solution let Dominican scale peak registration smoothly, achieve 99.8% uptime, and rework staffing; targeted programs supported by the platform produced measurable gains such as 93% retention for The Village. Jenzabar’s tools also centralized intervention tracking and enabled timely outreach to students.

Dominican College

Jill Albin-Hill

VP for Technology and Operations