Case Study: Tripleseat achieves clearer engineering visibility and stronger PE collaboration with Jellyfish

Tripleseat boosts engineering visibility for 200-500 employees with Jellyfish

Tripleseat, a sales and event management SaaS platform for the hospitality industry, faced a challenge in gaining visibility into its growing engineering organization. Their Chief Product and Technology Officer, Pat Jenakanandhini, sought to move beyond gut feelings to have data-informed conversations about engineering execution and business outcomes. To address this, they turned to the vendor Jellyfish for its engineering management platform.

By implementing Jellyfish, Tripleseat gained clear visibility into team operations, time allocation, and delivery trends. This allowed for data-based internal conversations and also strengthened collaboration with their private equity sponsor, General Atlantic, by providing objective data on the performance of distributed teams. Jellyfish transformed complex data into clear insights, fundamentally changing how Tripleseat leads, invests, and grows its engineering organization on a more transparent, metrics-driven foundation.

Tripleseat