Case Study: Trackforce Valiant + TrackTik drives operational efficiency with Jellyfish

Trackforce Valiant + TrackTik cuts unplanned work by 78% with Jellyfish

Trackforce Valiant + TrackTik, a provider of comprehensive security workforce management solutions, faced the challenge of integrating engineering teams following an acquisition. Their objectives were to establish consistent processes, align backlog priorities, and foster effective cross-functional communication across the newly merged organization. To achieve this, they turned to the vendor Jellyfish for a metrics-driven approach to improve transparency and accountability.

By implementing Jellyfish, the team was able to foster a safe environment for transparent communication and drive operational efficiency. The solution provided data that guided discussions and held teams accountable, leading to measurable impacts including a 78% decrease in unplanned work and a 113% increase in effort directed toward their product roadmap. Jellyfish also enabled the creation of a more realistic and achievable roadmap, significantly improving planning and cross-functional alignment.

Trackforce Valiant + TrackTik