Case Study: Teachable achieves faster engineering delivery and better cross-functional alignment with Jellyfish

Teachable cuts issue cycle time by 33% with Jellyfish

Teachable, a no-code platform for creators, faced challenges with strategic alignment and operational efficiency within its large, remote engineering team. Business leaders questioned the team's velocity, while internal data showed teams were working hard but struggling with long issue resolution times and misalignment. They turned to the engineering management platform Jellyfish to gain better visibility into their work.

Using Jellyfish, Teachable identified that lengthy defect resolution cycles were a key problem. This insight led them to restructure their QA process, embedding quality assurance within product teams. The data from Jellyfish also revealed excessive time spent in meetings, prompting a change in policy. These operational improvements built trust with the business. The vendor, Jellyfish, helped them achieve a 33% reduction in issue cycle time and a significant boost in engineering output.

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