Case Study: Acoustic achieves 35% greater product predictability and $80K contractor savings with Jellyfish

Acoustic saves $80K and boosts predictability 35% with Jellyfish

Acoustic, a marketing and CX technology company, sought to optimize its engineering practices to better deliver on its product roadmap and serve its expanding customer base. The leadership team wanted a data-driven way to understand how engineering resources were allocated and to benchmark their performance against industry peers, a challenge they addressed by implementing the Jellyfish platform.

Using Jellyfish's benchmarking feature, Acoustic gained visibility into their engineering investments and identified that a disproportionate amount of time was being spent on support work. This insight led them to restructure their strategy, investing in specialized support engineers and contractors. The solution from Jellyfish enabled them to increase product delivery predictability by 35% and achieve $80,000 in savings by reallocating funds from underperforming contracting agencies to high performers.

Acoustic