Case Study: Rackspace improves remote team collaboration with Jell

Rackspace - Customer Case Study

Rackspace, a large managed cloud provider, faced the challenge of maintaining effective communication and team alignment with a highly distributed, remote workforce. To empower his team of engineers, senior manager Juan Montemayor sought tools that would facilitate seamless collaboration and replace the in-person dynamics of a traditional office environment.

The team implemented Jell as their primary platform for remote management and reporting. Using Jell's features, they streamlined their one-on-one meetings with pre-sync questions to gauge morale and identify issues, and leveraged its reporting to track weekly accomplishments. This provided the manager with constant visibility into his team's progress and significantly improved the quality of their internal communications. Jell's integration with Slack created a cohesive system that kept the entire distributed team on equal footing and in sync.

Rackspace