Case Study: DS Smith Packaging streamlines operations and boosts service with Jeeves ERP

DS Smith Packaging heightens service with Jeeves ERP

DS Smith Packaging, a leading European supplier of packaging solutions, faced challenges with an inefficient in-house ERP system that could not adequately support its complex operations, particularly in logistics and warehousing. To become more competitive and improve information management, the company turned to the vendor Jeeves ERP for a flexible, standard system solution.

Jeeves ERP implemented a process-optimized solution that integrated DS Smith's entire operation, from order registration to production. The system directly connects to corrugated cardboard machines and streamlines delivery with handheld computers for forwarding agents. This has resulted in a much higher service level, increased efficiency in information flow, and a more integrated operation, leading DS Smith Packaging to expand its use of the Jeeves ERP system across its entire business.

DS Smith

Håkan Andersson

Information Technology Manager