Case Study: a federally qualified free health clinic reduces admin stress and language barriers with Jeenie

a federally qualified free health clinic expands Spanish support 90% with Jeenie

a federally qualified free health clinic in rural southeastern Utah was struggling to meet the diverse language needs of its patient population, which included many immigrants and tourists. With limited resources, the clinic relied on an inconsistent patchwork of local interpreters and bilingual staff, raising concerns about professionalism and patient privacy. They needed a reliable solution from Jeenie for on-demand interpreting.

By implementing Jeenie's on-demand remote interpreting service, the clinic instantly connected to professional medical interpreters in over 240 languages. This solution saved administrators significant time previously lost coordinating interpretation, eased the burden on staff, and improved patient confidence through anonymous, professional care. Jeenie's service also expanded the clinic's talent recruitment pool by removing language as a limiting factor for hiring.

This Federally Qualified Free Health Clinic