Case Study: Regent Seven Seas Cruises achieves 9X email click-through rates with Jebbit

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Preview of the Regent Seven Seas Cruises Case Study

Regent Seven Seas Drives 9X Email CTR with Jebbit

Regent Seven Seas Cruises turned to Jebbit to improve personalization in its marketing, but the team lacked the customer data needed to deliver tailored experiences at scale. Existing surveys had low response rates and weren’t providing the quality or volume of traveler insights Regent needed.

Using Jebbit’s interactive “This or That” mobile experience, Regent collected declared data on traveler preferences, including excursion interests and travel companions. Jebbit then helped power personalized follow-up emails with custom subject lines, content, and offers, driving a 2X increase in email open rates and a 9X increase in click-through rates.


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