Case Study: Full Creative achieves unified, scalable billing with jBilling

Full Creative - Customer Case Study

Full Creative, a business communications services company with multiple branded offerings, needed a billing platform that could handle future growth, support many rate plans and mediation rules, and integrate with third-party tools like PayPal and Braintree. The company also needed custom invoicing and flexible payment processing across its different services, so it chose jBilling Cloud to provide that scalability and configurability.

jBilling implemented a highly configurable, API-driven billing platform with mediation, multiple plan support, custom invoice templates, and integrations for payments and notifications. The result was a unified billing system across Full Creative’s brands, a billing setup tailored to its rating needs, and a 2016 hosted migration that reduced Capex and Opex; reporting also cut billing review time by 90%, saving the team from spending two days on checks and balances.

Full Creative

Amith Kumar Chunnilal

Billing Project Lead