Case Study: Enterprise Europe Network improves accessibility and audience insights with JBi Digital

Enterprise Europe Network audits 3,000 pages with JBi Digital

The Enterprise Europe Network (EEN), an international business support network, needed to define its diverse audiences and ensure its website complied with WCAG 2.1 AA accessibility standards as a public sector organization. They engaged JBi Digital for a research and discovery project to address these challenges and prepare for their transition to operating independently of the EU.

JBi Digital conducted extensive user research, workshops, and a comprehensive audit of over 3,000 web pages. The solution provided clear audience definitions and a strategy for incremental accessibility improvements. As a result, JBi Digital delivered a detailed User Research Report and a Stakeholder Insights Report, equipping EEN with the insights needed for a smooth transition and future digital development. The client was highly satisfied with the remotely managed project, praising its excellent management and high-quality, timely delivery.

Enterprise Europe Network