Case Study: Pop-A-Lock streamlines franchise hiring and cuts time-to-hire with JazzHR

How Pop-A-Lock Streamlined Hiring Across 260+ Franchises with JazzHR

Pop-A-Lock, a franchise network under System Forward America, needed a faster, more consistent way to hire across 260+ locations. Before JazzHR, hiring was managed with spreadsheets, emails, texts, and scattered job boards, causing applicants to slip through the cracks and time to fill to stretch into months.

With JazzHR, Pop-A-Lock centralized hiring workflows, automated communications, integrated pre-hire testing, and added SMS messaging and repeatable SOPs for franchisees. JazzHR helped cut time to hire from up to two months to as little as two days in some cases, while assessment completion rates rose from 10% to 50% and hiring became more scalable and equitable.

Pop-A-Lock

Robert Reynolds

Director of Operations, System Forward America