Case Study: NovoScale achieves doubled recruiting efficiency and unified candidate flow with JazzHR

Fixing a disorganized hiring process with over complicated tools

Novo/scale is a Miami-based IT outsourcing and talent agency (with locations in Colombia) that helps companies hire and manage cloud engineering teams. With more than 50 internal recruiters, their hiring process became chaotic: an overly complex ATS pushed vital candidate information into inboxes, notepads, and spreadsheets, slowing hires, losing candidates, and diverting managers from strategic work.

In 2012 Novo/scale implemented JazzHR for its clean UI, automated workflows, and integrations (HackerRank, CareerBuilder, Outlook Calendar, BambooHR, Monster), quickly getting recruiters into a single, usable system. The change unified data and reporting, improved candidate experience and throughput, and enabled the firm to scale—handling 4,000+ resumes, 100+ jobs and hundreds of hires—doubling efficiency and freeing the team to focus on employer branding and better hiring practices.

NovoScale

Francisco Herrera

Head of Talent