TIBCO Jaspersoft
65 Case Studies
A TIBCO Jaspersoft Case Study
SofTrek Corporation, the provider of the ClearView CRM fundraising software, faced competitive pressure to improve analytics for its non-profit clients. Their previous reporting solutions, Oracle Reports and Business Objects, were difficult to use, costly, and had low customer adoption. They needed a more integrated and flexible business intelligence solution to meet frequent customer requests for enhanced analytics.
SofTrek implemented Jaspersoft's embedded business intelligence to seamlessly integrate reporting into the ClearView CRM dashboard. This solution from Jaspersoft cut report development time in half, from 40 hours to 20 hours per report, and reduced development costs by 35-40%. The result was a more competitive product with a better user experience, improved workflow, and faster time to market for new reports, leading to higher customer satisfaction.
Bob Girardi
Vice President of Product Development