Case Study: Entuity achieves advanced embeddable reporting and increased customer satisfaction with TIBCO Jaspersoft

Network Management solution provider brings graphically sophisticated reporting capabilities into The Eye of the Storm

Entuity, maker of the Eye of the Storm (EYE) network management suite, faced growing customer demand for richer, more flexible reporting. Their legacy in-house reporting was limited to basic tabular HTML, required heavy developer effort to customize, lacked scheduling and cross-server consolidation, and couldn’t keep pace with requests for graphically sophisticated, multi-format outputs.

Entuity implemented a phased integration of Jasper For MySQL, first offering branded, graphically rich reports and then tightly embedding scheduling, single sign-on, report design, and cross-server consolidated reporting with direct live-database access. The new solution delivered 30+ standard reports, better performance and formats (Web, PDF, Excel, email), increased customer satisfaction and sales effectiveness, and freed Entuity developers to focus on core product innovation.

Entuity

John Diamond

Principal Solutions Architect